Enthios and Workplace Mediation
Services
‘I think mediation is a good first port of call for the business.
For the Ministry of Justice to have mediation is very valuable because we are
investing in the staff. Conflict causes all manner of problems including health
problems resulting in sickness absence and stress or anxiety. It can have a
detrimental impact in teams within the workplace who are directly or indirectly
involved.’ Ministry
of Justice (2008)‘We sort stuff out’– not the eye-catching strapline to have on the website but it is what our clients say about us. With this is mind, our mediation service is complementary to our philosophy in tackling the important people issues within a business swiftly and sensitively. Over the last 12 months we have found a distinct increase in situations requiring mediation, some examples are;
·
Organisational
and individual leadership values clash
·
Business
acquisition tensions between retained Directors and incoming Leaders
· Performance
issues which have not been addressed by previous manager and incoming managers
are tasked with tackling individuals
·
Inappropriate
behaviour and attitudes within the workplace
The
Advisory, Conciliation and Arbitration Service
(ACAS) commissioned GfK NOP to carry out a telephone
interview survey of managers in 500 small/medium-sized enterprises (SMEs) to
assess their experience of mediation. Of
those that had used mediation almost half said that the last mediation had
resolved the issues completely (49%), and four in five (82%) said it had
resolved the issues either completely or partly (Johnston 2008). Conflict
between individuals in the workplace can be extremely expensive. In 2007–08, the number of individual
employment tribunal claims rose to over 190,000 so not only does it make sense
as an investment in the wellbeing of staff but also financially practical to
engage in mediation early.
Download the full Acas/CIPD guide
Kate Peacock
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