@stephenfry put up the following link on Twitter today
http://booksandpals.blogspot.com/2011/03/greek-seaman-jacqueline-howett.html
A great example of what happens when feedback goes bad! If you track the conversation, you can also map out the typical process of how a difference in opinion can quickly move to all out conflict, where the facts are no longer being disputed and instead personalities are being challenged. Prevention is always better than cure, but if you were asked to mediate in this case from this point,
What would you do?
What would you want as your outcome?
Wednesday, 30 March 2011
Tuesday, 22 February 2011
It's a bright new dawn!
Welcome to our new blog! We will be posting up articles on what's new in the world of training and development, plus a few thoughts of our own on how you can be effective at work.
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