The upside of conflict

Interesting article from Harvard Business Review by Nilofer Merchant, on why we need to address conflict and not ignore it.  Denial, 'sweeping it under the carpet' or 'hoping for the best' are ineffective strategies for dealing with conflict and will ultimately lead to a lack of organisational alignment.   You can read the full article at  http://blogs.hbr.org/cs/2011/05/we_cant_agree_to_disagree.html

Miles Peacock