@stephenfry put up the following link on Twitter today
http://booksandpals.blogspot.com/2011/03/greek-seaman-jacqueline-howett.html
A great example of what happens when feedback goes bad! If you track the conversation, you can also map out the typical process of how a difference in opinion can quickly move to all out conflict, where the facts are no longer being disputed and instead personalities are being challenged. Prevention is always better than cure, but if you were asked to mediate in this case from this point,
What would you do?
What would you want as your outcome?
@stephenfry posted this link later the same day. A good, thoughtful read with lessons for us all
ReplyDeletehttp://sallyquilfordblog.co.uk/2011/03/unprofessional-writers-revisited.html